Trustpilot

About Trustpilot

Trustpilot is an influential customer review management platform that operates with the vision of creating an ever-improving circle of trust between consumers and businesses. Founded in Denmark in 2007, Trustpilot has grown rapidly to become one of the leading global online review communities, serving as a bridge between consumers and companies across different industries.
Trustpilot's platform focuses on fostering transparency and trust in the online shopping experience by allowing consumers to share their purchasing experiences and businesses to engage with these reviews. It offers businesses a way to proactively collect and respond to customer reviews, thus enhancing their credibility and customer service.

Integration Description

• Automates the process of sending emails to customers, inviting them to review products or services.
• Enables businesses to respond to, flag, and report reviews, ensuring they can manage customer feedback effectively.
• Trustpilot offers multiple widgets and tools to share customer reviews across webpages, email signatures, and newsletters, which can help optimise sales and conversion operations.
• Provides built-in tools for generating real-time insights into customer feedback, sales operations, and overall business performance.
• Allows businesses to conduct tests to gain visibility into webpage performance and customer behaviour.
  Trustpilot includes features like review SEO, social media tools, and marketing assets to enhance online visibility and marketing efforts.